China is preparing to celebrate National Day. This National Day holiday notice explains what that means for the parks we work with abroad. Our foreign trade department takes the statutory break. Every order handover is closed out first. A duty roster keeps responses running for overseas clients. The purpose is simple: a real rest for the team, and no unanswered enquiry for the customer.

National Day holiday notice: what the arrangement covers

The notice was issued to our foreign trade department. It follows the statutory National Day arrangement published by the Chinese government. It applies to the export side of the business, not to the whole company. That covers the people who handle enquiries, order follow-up and overseas market support. The exact dates, and any make-up working days, come through the department’s own circulation. Production, quality control and logistics keep their own schedules.

One principle shapes this National Day holiday notice. The team should get a proper break. Clients should not notice that they did. So the notice pairs the holiday dates with a duty roster. It also treats the week before the break as the busiest week of the quarter, not the quietest.

Before the break: orders, documents and client handovers

For an export team, the days before a holiday decide how calm the holiday will be. Three things are finished before this National Day holiday notice takes effect.

  • Export order review. Every order in hand is checked against its production and shipping schedule. Any container due to sail near the holiday is tracked to a confirmed loading date.
  • Client notification. Any overseas client with a shipment, an enquiry or a factory visit pending is told the arrangement. Each one is given a named duty contact. A conversation across time zones should never simply go quiet.
  • Document handover. Customs paperwork, certificates of origin, contracts and quotations are archived in one place. Whoever is on duty can pull a document in minutes, not days.

In export, closing out the last email and filing the last document is not administration. It is the most direct form of customer service there is.

This team talks to operators of amusement rides in a dozen time zones every day. An hour spent on handover before the break pays itself back many times. That is why this part of the National Day holiday notice carries more detail than the holiday itself.

No gap in service: a 24-hour duty roster

National Day is peak season for parks in many markets. It is also a time when enquiries do not pause. A ride full of guests is the best holiday greeting a client can send. So this National Day holiday notice is explicit. The foreign trade department and the after-sales team stay open in substance, even when the office is closed.

Staff on duty keep their channels open. Questions are routed by product category. A Ferris wheel and a roller coaster each have their own parts list. The same goes for bumper cars, flying chairs, a carousel or a pirate ship. Service questions differ between them too. The spare parts store holds a duty presence. An urgent request can be dispatched without waiting for the office to reopen. That continuity has never been broken by a public holiday since 1986. It is one reason clients plan years ahead with the same amusement ride manufacturer.

Forty years, more than 110 countries

LMQ Rides began in 1986 as a small workshop. Its only focus was building amusement rides. Four decades later, the company runs a 60,000-square-metre factory and a 50,000-square-metre showroom. It employs more than 200 people and exports to over 110 countries and regions.

Our Ferris wheels, roller coasters, carousels and sightseeing towers reached those markets through the foreign trade department. Each one travelled on a quotation, a drawing approval and a shipping document. The company’s stated aim is to bring happiness to every corner of the world. That aim is written into every order that leaves the factory. It is also written into everyday arrangements like this National Day holiday notice. A team treated well answers its clients well.

What the holiday means for overseas clients

The practical effect on a client is small, and that is deliberate. Enquiries still land in a watched inbox. Quotes still go out. Order updates still arrive on schedule.

Three details matter most. First, the duty roster covers several time zones, so a call from one market is answered in another market’s working hours. Second, spare parts for common service items stay reachable through the holiday. Third, any drawing approval or shipping decision that needs the factory is queued and confirmed the moment the holiday ends.

In short, a park operator abroad should plan the same way during the break as at any other time of year.

A National Day greeting to China

National Day is China’s birthday. For a manufacturer that grew up alongside the country, it is worth marking properly. From everyone at LMQ Rides, and from the export team in particular:

Happy birthday, China. May the country prosper, may its people live in peace, and may the laughter in every park stand as the most vivid footnote to this era.

China’s amusement ride industry has moved a long way in one generation. It went from following the market, to competing in it, to leading it in some product lines. Every Chinese ride manufacturer that sells overseas is a witness to that progress. It is also a participant in it. Over the National Day break, the people of LMQ Rides will be with their families. The same team that ships rides around the world will think of the country that made the journey possible.

Conclusion: a short pause, a longer road

A National Day holiday notice looks like a routine internal document. In practice it carries three relationships at once. To the team, it offers a genuine break. To the client, it offers an unbroken line of communication. To the country, it keeps a promise. That promise is to bring happiness to every corner of the world. It comes from a company that has spent forty years learning how.

When the holiday ends, the foreign trade department returns to its desks and its inboxes. It goes back to building safe, well-made and genuinely enjoyable amusement rides for operators around the world. Until then, to every client and friend of LMQ Rides: happy National Day. Thank you for the trust you place in us.

LMQ Rides | National Day Holiday Notice: Service Continues Through the Break

FAQ

Which department does the National Day holiday notice apply to?

The National Day holiday notice applies to the foreign trade department at LMQ Rides. That means the international sales team: export sales, order follow-up and overseas market support. The break follows China’s statutory National Day arrangement. Exact dates and any make-up working days come through the department’s internal circulation.

Will LMQ Rides’ international sales team respond during the National Day holiday?

Yes. The foreign trade department runs a duty roster through the holiday. It stays linked with the after-sales team. Enquiries, order follow-up, spare part requests and emergency technical support are all answered. Clients do not have to wait for the office to reopen, whatever their time zone.

What does the foreign trade department complete before the holiday?

Three things. First, every export order in hand is checked against its production and shipping schedule. Second, overseas clients with a shipment, enquiry or visit pending are told the arrangement and given a duty contact. Third, customs documents, certificates of origin, contracts and quotations are archived in one place.

What kind of amusement ride manufacturer is LMQ Rides?

LMQ Rides is a Chinese amusement ride manufacturer founded in 1986. Its range covers Ferris wheels, roller coasters, bumper cars and flying chairs. It also builds rotating towers, track trains, carousels, pirate ships, sightseeing towers and non-powered playground equipment. Products go to more than 110 countries and regions. The company motto is: bring happiness to every corner of the world.